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OK, if there is one thing I am a big stickler about (other than cleanliness and having ample amount of Germ X around) is customer service. Here is my question: Why is it so hard for people to give good customer service? It's not hard. All you have to do is put yourself in the customer's shoes and speak to them as how you would want to be spoken to. Service with a smile regardless of who the customer is or the attitude in which they have walking in the doors. This is especially true when they come in with a good attitude and you present yourself in a rude manner. That'll make them leave with a bad attitude.
Case in point: I went to the grocery store and bought one of those meal deals -- buy a certain item or items and you get four to five items free. When I made it up to the register, I happen to forget one of the items I had to buy for the coupons to work. The cashier (whose name shall be withheld but trust me, I did get her name and saved the receipt that has her ID) made my...
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