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It sounds like a simple question. But moderating an online forum is anything but simple. During a heated local election, the challenge is even more difficult.
If an anonymous poster debates the point made by a previous anonymous poster and then adds an insult at the end of the remark, is that a personal attack? And how slighted should an anonymous poster feel about being insulted? What if an anonymous poster contends the personal attack he or she is posting is true?
Generally, we're able to sort through these questions when moderating our online forums. In a previous post, I outlined our ethics board's philosophy of encouraging the online community to police itself. In the digital age, a newspaper editor is no longer the gatekeeper of information.
Even still, we think we have a role in promoting a responsible conversation. Each time people post, they are reminded of the basic rules of the road, which include no personal attacks. By requiring registration, we weed out most...
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